TELUS Digital

Digital Trust and Safety Specialist with Norwegian and English

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Application deadline: 29.07.2026

Application Deadline: 29.07.2026

Workload: —

Industry: IT

Job type: Fulltid

Entry date: 27.04.2026

Functional Area: Annet

Salary: 0E-10

Region: Sofia, Bulgaria

Study year:

1 2 3 4 5

Description

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with Norwegian and English you will:

Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:

High attention to detail
Comfortable processing sensitive information
Strong ability to defend decisions and provide context with logical reasoning
Ability to identify patterns in behavior to enhance decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work
Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

Fluent in Norwegian
B2 or higher English language skill

In return, we will give you:

Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

With the provided opportunity, you’ll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!

Does it sound like the perfect job for you? Apply now!

Other active jobs:

TELUS Digital Fitbit Customer Support Specialist with Norwegian and English Application deadline: 29.07.2026

Contact:

Magdalena Valeva

✉sourcingbg@telusdigital.com

TELUS Digital

✆35929317330

✉sourcingbg@telusdigital.com

🌐 www.telusdigital.com/about/locations/bulgaria

About the Company:

TELUS Digital Bulgaria is a customer experience and digital solutions provider. The company works with global and disruptive brands in dynamic industries like fintech, high-tech, tourism, video, console, and mobile games.

With over 4000 team members in Sofia and Plovdiv, you get the chance to work for the biggest CX employer while doing meaningful work in some of the most flexible and inspiring workspaces in the country. Experience modern and innovative office facilities, with numerous career opportunities and an inclusive culture that values your well-being and work-life balance. From themed events and awards to Friday treats, incentives, and extensive benefits programs, they strive to recognise your good work and say “thank you” regularly.

Whether you work from the office or the comfort of your home, a calendar full of fun activities specifically designed for you is on offer. Tickets for music & cinema festivals, sports camps and yoga sessions, food and drinks tastings, and marathon challenges are just some of the activities that happen across their offices in Sofia and Plovdiv.

Moreover, to reflect their philosophy “Give where we live”, during the year the team puts aside daily work to contribute to the local communities through the TELUS Days of Giving event.

TELUS International Community Board in Bulgaria Foundation annually supports NGO projects in the fields of healthcare, education, and ecology. They are fully committed to making a positive impact beyond their office walls.